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Case Study

Boosting Engagement with an Omni-Channel Social Media Strategy for a Medical Spa

76.2k

Pinterest

Impressions

46.6k

Pinterest

Total Audience

8.5k

YouTube Views

44.1k

Instagram Views

Fifth & Cor partnered with a New York-based medical spa to implement a comprehensive omni-channel strategy across Instagram, Pinterest, and YouTube. The strategy combined short-form videos, trending sounds, and static content to increase engagement, showcase real treatments, and highlight the personality and expertise of the med spa’s staff. 

Over a 30-day period, this approach generated significant results, driving thousands of impressions, engagements, and new audience connections while allowing the brand to connect authentically with audiences and maintain a visually compelling, trend-forward presence across platforms.

Strategy:

  • Short-Form Video & Static Content: Balanced under-30-second videos with high-quality static posts to keep the content feed dynamic and visually appealing.

  • Trend Integration: Leveraged trending sounds, social media trends, and viral formats to capture attention.

  • Authentic Storytelling: Showcased real patient treatments and behind-the-scenes moments with staff to create a personal, relatable connection.

  • Omni-Channel Approach: Adapted content for Instagram, Pinterest, and YouTube, ensuring platform-specific optimizations while maintaining consistent messaging and branding.

Results:

Pinterest:

  • 72.26k Impressions

  • 3.65k Engagements

  • 845 Saves

  • 46.6k Total Audience

  • 2.78% Engaged Audience

YouTube:

  • 8.5k Views

  • 9.7 Hours of Watch Time

Instagram:

  • 44.1k Views

  • 8.6k Accounts Reached
     

Key Takeaways:

  1. Balanced Content Strategy: Combining short-form videos and static posts maximized both engagement and reach across platforms.

  2. Authenticity Builds Connection: Featuring real treatments and staff fostered a stronger relationship with the audience.

  3. Omni-Channel Success: Trend-driven content performs even on traditionally photo-centric platforms like Pinterest, proving that storytelling resonates across formats.
     

Conclusion:
By integrating static posts and trend-driven short-form videos with authentic storytelling, the medical spa significantly increased engagement, impressions, and audience connection across multiple platforms. This case study highlights the effectiveness of an omni-channel social media strategy in building brand visibility, trust, and loyalty.

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