

Case Study
Boosting Engagement with an Omni-Channel Social Media Strategy for a Medical Spa
76.2k
Impressions
46.6k
Total Audience
8.5k
YouTube Views
44.1k
Instagram Views
Fifth & Cor partnered with a New York-based medical spa to implement a comprehensive omni-channel strategy across Instagram, Pinterest, and YouTube. The strategy combined short-form videos, trending sounds, and static content to increase engagement, showcase real treatments, and highlight the personality and expertise of the med spa’s staff.
Over a 30-day period, this approach generated significant results, driving thousands of impressions, engagements, and new audience connections while allowing the brand to connect authentically with audiences and maintain a visually compelling, trend-forward presence across platforms.
Strategy:
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Short-Form Video & Static Content: Balanced under-30-second videos with high-quality static posts to keep the content feed dynamic and visually appealing.
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Trend Integration: Leveraged trending sounds, social media trends, and viral formats to capture attention.
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Authentic Storytelling: Showcased real patient treatments and behind-the-scenes moments with staff to create a personal, relatable connection.
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Omni-Channel Approach: Adapted content for Instagram, Pinterest, and YouTube, ensuring platform-specific optimizations while maintaining consistent messaging and branding.
Results:
Pinterest:
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72.26k Impressions
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3.65k Engagements
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845 Saves
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46.6k Total Audience
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2.78% Engaged Audience
YouTube:
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8.5k Views
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9.7 Hours of Watch Time
Instagram:
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44.1k Views
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8.6k Accounts Reached
Key Takeaways:
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Balanced Content Strategy: Combining short-form videos and static posts maximized both engagement and reach across platforms.
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Authenticity Builds Connection: Featuring real treatments and staff fostered a stronger relationship with the audience.
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Omni-Channel Success: Trend-driven content performs even on traditionally photo-centric platforms like Pinterest, proving that storytelling resonates across formats.
Conclusion:
By integrating static posts and trend-driven short-form videos with authentic storytelling, the medical spa significantly increased engagement, impressions, and audience connection across multiple platforms. This case study highlights the effectiveness of an omni-channel social media strategy in building brand visibility, trust, and loyalty.